Privacy Policy

Pinnacle Consultants Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when you interact with our website or use our services.

Who We Are

Pinnacle Consultants Ltd provides consultancy services to health and social care providers across the UK. Our registered office is [Insert Company Address].

Information We Collect

We may collect and process the following types of personal information:

• Name and contact details (email, phone number, address)

• Organisation or company name

• Job role or professional title

• Details submitted via contact forms, consultation bookings, or email enquiries

• Website usage data such as IP address, browser type, and browsing patterns

How We Use Your Information

We use your information to:

• Respond to your enquiries or requests

• Deliver and manage our consultancy services

• Schedule consultations or meetings

• Maintain internal records

• Communicate service updates or important notices

• Improve our website and service delivery

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.

Lawful Basis for Processing

We process personal data under the following legal bases:

• Your consent (e.g. when submitting a contact form)

• Performance of a contract (e.g. delivering services)

• Legal obligation (e.g. where required by law)

• Legitimate interests (e.g. business administration or customer service)

How We Store and Protect Your Data

We are committed to ensuring your information is secure. We have put in place appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

Personal data is stored on secure systems and only accessible to authorised personnel.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or to meet legal and contractual obligations.

Sharing Your Personal Data

We may share your data with:

• Internal staff and consultants

• Service providers who support our website and communications

• Regulatory authorities or legal bodies if required by law

All third parties handling your data are contractually required to protect it.

Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request erasure of your data where applicable

• Object to or restrict certain types of processing

• Withdraw consent at any time (where consent was given)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: [Insert Email Address]

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email.